Shipping policy

Effective Date: 1.7.2025

Thank you for shopping at Adelti. We currently ship to countries within the European Union. Please review our shipping policies below before placing your order.

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Shipping Locations

We currently ship to all countries in the European Union. If your country is not listed during checkout, please contact us at info@adelti.com for assistance.

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Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has shipped.

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Shipping Methods & Estimated Delivery

We partner with trusted carriers such as DHL, Deutsche Post, and other regional services.

Please note that delivery times are estimates and may vary due to external factors such as local postal delays or customs clearance.

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Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be offered during promotions or above a specific order value, which will be clearly displayed on our website.

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Order Tracking

Once your order has been shipped, you will receive a tracking number via email. If you do not receive tracking information within 3 days, please contact us.

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Shipping Issues

If your order arrives damaged or appears to be lost, please email us immediately at info@adelti.com. We will work with the carrier to resolve the issue as quickly as possible.

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Customs & Duties

All shipments within the EU are duty-free. You will not be charged any additional customs fees.